{"id":187,"date":"2026-06-27T17:28:46","date_gmt":"2026-06-27T17:28:46","guid":{"rendered":"https:\/\/nouveau.taxis-conventionnes-cpam-idf.fr\/?page_id=187"},"modified":"2026-06-27T17:44:35","modified_gmt":"2026-06-27T17:44:35","slug":"mediation-de-la-consommation","status":"publish","type":"page","link":"https:\/\/nouveau.taxis-conventionnes-cpam-idf.fr\/index.php\/mediation-de-la-consommation\/","title":{"rendered":"M\u00e9diation de la consommation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"187\" class=\"elementor elementor-187\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77c1a13 e-flex e-con-boxed e-con e-parent\" data-id=\"77c1a13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41a3547 elementor-widget elementor-widget-text-editor\" data-id=\"41a3547\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Conform\u00e9ment aux dispositions du Code de la consommation, tout consommateur a le droit de recourir gratuitement \u00e0 un m\u00e9diateur de la consommation en vue de la r\u00e9solution amiable d&rsquo;un litige l&rsquo;opposant \u00e0 notre entreprise.<\/p><p>Avant toute saisine du m\u00e9diateur, le consommateur doit avoir adress\u00e9 une r\u00e9clamation \u00e9crite directement \u00e0 notre entreprise et tent\u00e9 de r\u00e9soudre le diff\u00e9rend \u00e0 l&rsquo;amiable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e15697 e-con e-atomic-element e-flexbox-base \" data-id=\"8e15697\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"8e15697\">\n    \t\t\t<h2 data-interaction-id=\"7e34296\" class=\"e-heading-base\"><strong>M\u00e9diateur comp\u00e9tent<\/strong><\/h2>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-4cdf207 e-flex e-con-boxed e-con e-parent\" data-id=\"4cdf207\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fae3f52 elementor-widget elementor-widget-text-editor\" data-id=\"fae3f52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Soci\u00e9t\u00e9 M\u00e9diation Professionnelle<\/p><p>Alteritae<br \/>5 rue Salvaing<br \/>12000 Rodez<\/p><p>Site internet :<br \/>https:\/\/www.mediateur-consommation-smp.fr<\/p><p>E-mail :<br \/>saisine@mediateur-consommation-smp.fr<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d78c984 e-con e-atomic-element e-flexbox-base \" data-id=\"d78c984\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"d78c984\">\n    \t\t\t<h2 data-interaction-id=\"d1b865c\" class=\"e-heading-base\">Comment saisir le m\u00e9diateur ?<\/h2>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-f2fe916 e-flex e-con-boxed e-con e-parent\" data-id=\"f2fe916\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c43d125 elementor-widget elementor-widget-text-editor\" data-id=\"c43d125\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le consommateur peut saisir gratuitement le m\u00e9diateur :<\/p><p>\u2022 En remplissant le formulaire disponible sur le site internet du m\u00e9diateur ;<\/p><p>\u2022 Par courrier postal \u00e0 l&rsquo;adresse indiqu\u00e9e ci-dessus.<\/p><p>La m\u00e9diation est gratuite pour le consommateur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1049fa7 e-con e-atomic-element e-flexbox-base \" data-id=\"1049fa7\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"1049fa7\">\n    \t\t\t<h2 data-interaction-id=\"ef34777\" class=\"e-heading-base\">Conditions pr\u00e9alables<\/h2>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-d911fad e-flex e-con-boxed e-con e-parent\" data-id=\"d911fad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f93876e elementor-widget elementor-widget-text-editor\" data-id=\"f93876e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le m\u00e9diateur ne peut \u00eatre saisi qu&rsquo;apr\u00e8s une tentative de r\u00e9solution directe du litige entre le consommateur et notre entreprise.<\/p><p>La demande de m\u00e9diation doit \u00eatre introduite dans un d\u00e9lai inf\u00e9rieur \u00e0 un an \u00e0 compter de la r\u00e9clamation \u00e9crite adress\u00e9e \u00e0 notre entreprise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conform\u00e9ment aux dispositions du Code de la consommation, tout consommateur a le droit de recourir gratuitement \u00e0 un m\u00e9diateur de la consommation en vue de la r\u00e9solution amiable d&rsquo;un litige l&rsquo;opposant \u00e0 notre entreprise. Avant toute saisine du m\u00e9diateur, le consommateur doit avoir adress\u00e9 une r\u00e9clamation \u00e9crite directement \u00e0 notre entreprise et tent\u00e9 de r\u00e9soudre [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-187","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nouveau.taxis-conventionnes-cpam-idf.fr\/index.php\/wp-json\/wp\/v2\/pages\/187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nouveau.taxis-conventionnes-cpam-idf.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nouveau.taxis-conventionnes-cpam-idf.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nouveau.taxis-conventionnes-cpam-idf.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nouveau.taxis-conventionnes-cpam-idf.fr\/index.php\/wp-json\/wp\/v2\/comments?post=187"}],"version-history":[{"count":4,"href":"https:\/\/nouveau.taxis-conventionnes-cpam-idf.fr\/index.php\/wp-json\/wp\/v2\/pages\/187\/revisions"}],"predecessor-version":[{"id":191,"href":"https:\/\/nouveau.taxis-conventionnes-cpam-idf.fr\/index.php\/wp-json\/wp\/v2\/pages\/187\/revisions\/191"}],"wp:attachment":[{"href":"https:\/\/nouveau.taxis-conventionnes-cpam-idf.fr\/index.php\/wp-json\/wp\/v2\/media?parent=187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}